Welcome to the Help Center
Get the most out of Textomap with our step-by-step tutorials.
Frequently Asked Questions
What can I use Textomap for?
- Create interactive maps from text sources containing locations, places of interest and addresses. Works best with natural language.
- Share maps on social media, Share maps via links to anyone, and embed them in your content.
- Create and view maps in the same browser tab as the content you’re reading with the Chrome extension
- Ask the ChatGPT powered AI assistant questions about Geography, History, Science and Travel. Get the answered visualised on a map.
How is Textomap different than other mapping tools?
Textomap enables users to utilize maps like never before when reading or creating content:
- Minimal effort. No need to manually add locations or upload spreadsheets
- Create maps from the content as is, wherever it is.
- Create and edit maps on your phone. Most mapping tools don't provide this option, or are very limited.
What languages can I use to create a map?
Textomap supports the following languages:
- English - US
- Spanish - español
- Chinese - 中文
- German - Deutsch
- French - français
- Italian - italiano
- Portugese - português
- Russian - русский
- Japanese - 日本語
- Korean - 한국어/韓國語
How much does Textomap cost?
Textomap is free to use, but with certain restrictions. Ads may appear occasionally. For full access to all features and no ads, you can upgrade to our Pro plan for just $7/month.
How is payment being processed?
We use Stripe for billing. It's the same payment provider used by companies like Booking.com, Shopify, Slack, and others. We don't handle your credit card information directly. You can also pay with PayPal; simply select it as your payment method at checkout.
Can I get a refund for tax/VAT?
To avoid incurring VAT charges, ensure that you enter your business information and VAT number in the payment form. Dates should be entered in the YYYY-MM-DD format.
Can I cancel my subscription anytime?
You can cancel your monthly subscription at anytime. Simply go to My Account area.
- Your embedded maps will no longer be visible.
- Your public maps will be limited to 100 views per month
- Your maps will not be deleted.
- Your character number per map will be limited to 1000
- The use of the AI assistant will be limited to 10 maps per month
- You can upgrade at anytime to reactivate your embedded maps and other Pro features.
How do I reach out to you if I have more questions?
You can reach us via the chat bubble on the lower right side, or email us at firstname.lastname@example.org. We’ll do our best to help you as best and fast as we can.